Store policies
Ordering, courier, cancellation and replacement policies for Rohini Traders, Cheranmahadevi.
Last updated 6 October 2026
How to order
Online orders are welcome. Send your order on WhatsApp +91 98941 82897 (Venkateswaran) with the product, pack size, quantity and your delivery address, or call us. You can also visit our shop at 21/5, Muthu Complex, North Bazaar, Pettai Road, Cheranmahadevi, Tirunelveli District – 627414, Tamil Nadu.
Prices are as per our current price list shown on this website.
Courier policy
- Courier facility is available only for orders above ₹700.
- Courier charges are extra and are added to your order total.
- For smaller orders, you’re welcome to buy directly at our shop.
Cancellation policy
- Orders can be cancelled by the customer only within 1 hour from the time the order was placed.
- After 1 hour, orders cannot be cancelled under any circumstances.
- To cancel within the window, message or call us on +91 98941 82897.
Replacement policy
Replacement of products is decided only as per the trader’s policy. If there is a problem with your order, contact us on WhatsApp with your order details and we’ll look into it.
Pricing & taxes
- All prices are in Indian Rupees (INR).
- Combo offer prices are inclusive of all taxes.
- Courier charges are extra on all orders.
- Rohini Traders is GST registered — GSTIN 33AMOPV8892R1ZJ.
Privacy
This website has no accounts and does not store your personal data. When you contact us on WhatsApp, by phone or email, we use your name, phone number and address only to process your order and reply to you.
We share delivery details only with the courier service handling your parcel, and never sell your information. To ask us to delete your details, write to r.venkatesh10071981@gmail.com.
Terms
- This website (Roohini.com) is operated by Rohini Traders, 21/5, Muthu Complex, North Bazaar, Pettai Road, Cheranmahadevi, Tirunelveli District – 627414, Tamil Nadu. Rohini Traders is a reseller; products are sourced from trusted suppliers.
- Product photos are representative; natural products vary slightly between batches.
- Prices and availability may change; we confirm both when you order.
- Our products are food items — please check packs for allergens.
Image credits
Product photos are representative stock images. Most are from Unsplash. The following are used under Creative Commons licences and have been cropped and resized:
- Dry-fruit stall with sacks of almonds, walnuts and dates (Amritsar) by Vengolis, CC BY-SA 4.0
- Chilled badam milk topped with chopped almonds by Thamizhpparithi Maari, CC BY-SA 4.0
- CTC black tea granules by USAGI-WRP, CC BY 3.0
- Ripe black nightshade berries (Solanum americanum) by Filo gèn', CC BY-SA 4.0
- Palmyra palm jaggery (karupatti) on a banana leaf by Thamizhpparithi Maari, CC BY-SA 4.0
- Asafoetida (hing) resin lumps by Tricholome, CC BY-SA 4.0
- Dried turkey berries (sundakkai vathal) by DockuHi, CC BY-SA 3.0
- Peeled melon seed kernels (char magaz) by Miansari66, CC0
Policy FAQs
Do you deliver by courier?
Yes. Courier delivery is available for orders above ₹700, and courier charges are extra. Read our courier policy for details.
Is there a minimum order for courier delivery?
Yes. Courier facility is available only for orders above ₹700. For smaller orders, you're welcome to visit our shop.
Can I cancel my order?
Orders can be cancelled only within 1 hour of placing them. After 1 hour, orders cannot be cancelled under any circumstances. See our cancellation policy.
What is your replacement policy?
Replacement requests are decided as per the trader's policy. Please contact us on WhatsApp with your order details — see our replacement policy.
Are your prices inclusive of taxes?
Our combo offers are inclusive of all taxes. Courier charges are always extra. Rohini Traders is GST registered (GSTIN 33AMOPV8892R1ZJ).